Last update: October 15, 2018

Handle With Care takes the security of personal data seriously and has drawn up this Privacy and Cookie Statement to inform you about the guarantees of Handle With Care when processing personal data.

Processing of personal data by Handle With Care

Handle With Care can process personal data about you because you order services and / or products from Handle With Care personally or through a company and / or because you provide this data yourself. Handle With Care can process the following personal data:

  • Contact details: Handle With Care uses your name, (company) and contact details, such as address, telephone number and e-mail address, to communicate with you about the performance of the agreed services and the delivery of products. If you have given explicit permission, Handle With Care adds the contact details to the list of subscribers to the Handle With Care newsletter. Every newsletter contains a link with which you can unsubscribe. The newsletter subscriber base is not provided to third parties.
  • Visitor data: on the Handle With Care website, the visitor data including your IP address is kept. Please see the Cookie section below for more information about the use of personal data on the Website.
  • Payment details: Handle With Care uses your payment details, such as bank account number and credit card details, to process payments under an agreement.

Share with third parties

Handle With Care only provides data to third parties if this is necessary for the execution of our agreement with you or to comply with a legal obligation. However, data can be used for investigation, if criminal offenses are committed or criminal statements are made or for further exceptions as referred to in Article 43 of the Personal Data Protection Act.


Handle With Care uses various types of cookies when offering services and products on the Website. A cookie is a small text file that is placed on the hard disk of your computer when you visit the Website. A cookie contains data so that you can be recognized as a visitor every time you visit the Website.

You can always disable cookies in your internet browser, without this having far-reaching consequences for the use of the Website. Please note that some websites may not function as well if you disable all cookies. In addition, you can also delete all information previously saved via the settings of your browser.

Technical and functional cookies are used to make the website work properly and to guarantee ease of use. In addition, general visitor data is tracked via Google Analytics, including the IP address.

Finally, cookies are used on the Website by social networks, such as LinkedIn, Facebook and Twitter. The latter cookies only apply if you use the relevant service and make it possible to link or tweet messages.

Links to other websites

The Website may provide links to external websites and organizations. Handle With Care is not responsible for the use of your data by those organizations. Read the privacy statement of the relevant website you visit.

Retention period for personal data

Handle With Care does not store your personal data longer than is necessary to achieve the goals for which Handle With Care processes your personal data and to be able to comply with legal obligations. Under tax law, certain customer information, such as quotes and invoices, must be kept for 7 years. We keep your personal data as long as you are subscribed to our services or subscribed to our newsletter or promotional materials and other information that you receive from us. Even if we delete your personal data, this data may be retained for an additional period in backup or archive media for legal, tax or legal reasons, or for legitimate and legal business purposes. You can always ask us to correct, update or delete personal data.

View, adjust or delete personal data

You have the right to view, correct or delete your personal data. You can send a request for access, correction or deletion to Handle With Care will respond to your request in writing as soon as possible, but in any case within four weeks.


Handle With Care takes the protection of your personal data seriously and takes appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure and unauthorized changes. Handle With Care has safety procedures, including to prevent

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